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Student Health and Wellness: How You Can Access Care Remotely

April 20, 2020
All Students
Christopher P. Holstege, Executive Director of Student Health

Dear Student:

The health, safety, and well-being of students remain top priorities for the Department of Student Health and Wellness, even if you are away from Grounds and Charlottesville. We have adapted our services so they are available to you remotely, and encourage you to contact us for the same services that you would normally seek while on Grounds. We will make every attempt to meet your needs, and if we are unable to do so, we will help you identify alternate sources for care.

Contacting us for your care offers many advantages:

Connection to UVA-specific information and resources
Free phone and telemedicine visits with a professional
After-hours consultation for urgent medical or mental health needs
Ease of access
Continuity of care for ongoing health concerns
Collaboration among providers of different disciplines to offer seamless, integrated care 

How do I access services at Student Health and Wellness? 

Counseling and Psychological Services (CAPS) is available to all UVA students for consultation, referral assistance, and crisis support. CAPS is also providing a range of telemental health appointments for new and existing patients located in the Commonwealth of Virginia. If you are located outside of Virginia, a staff member will help determine if you can be seen at CAPS or will connect you with someone in your local area. CAPS is available 24/7. Call 434-243-5150.

  • SilverCloud is another immediate, online, confidential mental health resource available for free to UVA students. The platform provides tools and guidance to help address stress, anxiety, depression, resilience, and sleep.

Medical Services is available for primary or gynecologic care. Providers can assist you with new or chronic health problems, preventative services (such as contraception counseling, travel counseling, health screenings), prescription refills, and referrals. We are also available to talk with you about COVID-19, including personal risk and/or symptoms of concern. If you have already been diagnosed with COVID-19 by another provider, we can provide you with detailed counseling and education. We will ensure that you have the most up-to-date health information. Call 434-924-5362 (M-F, 8:00 a.m. to 4:30 pm EST) and 434-297-4261 (after-hours, urgent concerns).

Student Disability Access Center (SDAC) staff are available to meet with students virtually or via phone. Students who are new to SDAC can apply for services online. Current SDAC students can either reach out directly to their SDAC Advisor or email with their request for an appointment; please be sure to indicate your availability in your email. SDAC will recommence AD/HD screenings and exam proctoring services once in-person classes resume. To learn more about SDAC services, call 434-243-5180 (M-F, 8:00 a.m. to 4:30 p.m. EST).

The Office of Health Promotion offers additional health and well-being resources to support students during this time of transition. Call 434-924-1509 (M-Friday, 8:00 a.m. to 4:30 p.m. EST) to schedule an appointment for or learn more about:

  • WahooWell Remote offers 30-minute well-being sessions. In addition to exploring specific concerns related to well-being, including self-care, sleep issues, low-level stress, and substance use, we can help students develop a plan to thrive during this transition period and address:
    • Adjusting to a new living environment and creating opportunities for growth in a new setting;
    • Leveraging strengths and past successes to reduce stress and tackling new expectations that come with online classes, being home, and social distancing;
    • Exploring what well-being and self-care look like between now and when we return to Grounds.
  • Our Collegiate Recovery Program community has become even more active since going remote. New resources are becoming available each week with professional staff and a student community welcoming those at various stages in their recovery.
  • Nutrition services are available via telemedicine or telephone. We offer a 60-minute initial appointment consisting of consultation, limited assessment, and referral assistance. Follow-up appointments of 30 minutes are available for check-in and ongoing care.

In summary, we are partners in health with all UVA students. Please access our services so we can continue to serve you, wherever that may be.

And—stay connected with us on social media:

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Christopher P. Holstege, M.D.
Executive Director, Student Health and Wellness